Books-2025
Hello, Roku Community!
We understand you are experiencing difficulties using the Monumental Sports app on your new Roku device. We would like to know more about this issue.
First, what error code is showing on the TV screen? Also, could you please check the email address associated with your Roku device? You can find it under Settings > System > About. Please ensure that it matches your current email address linked to your new Roku device.
After confirming that the email matches, you can attempt a manual app update.
- Press Home on your Roku remote
- Use the directional pad to select the channel or app that is not loading and press Star to open the Settings menu.
- Select Check for Updates
- Once the app or channel is finished updating, try opening it again.
Furthermore, you can contact the Channel provider or Monumental Sports support for further assistance and clarification.
Appreciate your cooperation!
Best,
The Roku Community Team