Forum Discussion

Teresa5's avatar
Teresa5
Channel Surfer
6 years ago
Solved

MLB Channel Not Available or Not Working

My MLB channel is not working. It just spins and then kicks me out. I have deleted the channel,  reset my Roku, and then added the channel back on. Still not working. Any other ideas?
baseball streaming
  • makaiguy's avatar
    makaiguy
    6 years ago

    Your message shows you are using an old Roku 2 XS. I still have a 2 XS (model 3050X) on a little-used guest bedroom tv, and it is doing the same thing. There is no problem on my other two, newer, Rokus on other tvs.

    The latest update to the MLB channel apparently requires the processing capabilities of the newer Roku models.

    Roku models currently supported by the MLB channel:
    3700X, 3710X, 3800X, 3810X, 3900X, 3910X, 4200X, 4210X, 4230X, 4400X, 4620X, 4630X, 4640X, 4660X, 5000X, 6000X, 7000X, 8000X
    (note: 3050, etc. not listed)
    (Source: https://www.mlb.com/live-stream-games/help-center/roku-requirements)

tracyweber's avatar
tracyweber
Reel Rookie
6 years ago

I have a roku stick but I’m experiencing the same problem. How do I check which version I have and how would I go about upgrading?  Can anyone help?

makaiguy's avatar
makaiguy
Community Streaming Expert
6 years ago
tracyweber wrote:

I have a roku stick but I’m experiencing the same problem. How do I check which version I have and how would I go about upgrading?  Can anyone help?

From the Home screen:

Settings > System > About  will show you your model number, along with lots of other data..

Your unit can't be upgraded.  You upgrade by buying a newer model.

  • tracyweber's avatar
    tracyweber
    Reel Rookie
    6 years ago

    Thank you for the information.  Much appreciated.