Forum Discussion

rbwksf's avatar
rbwksf
Streaming Star
3 years ago

MAX repeats over and over on start of episode (and other issues)

After transition to MAX, there have been serveral very annoying issues: - starting an episode (Succession, NewRoom) the video plays for 2-3 seconds and then loops forever.  Have to go forward a bit ...
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jontalk's avatar
jontalk
Roku Guru
3 years ago

Curious which Roku model you're using and the type of connection (WiFi/wired). I ask since I have the 4800 Ultra with a wired connection and am not having these issues. The only difference I'm finding are volume levels on content need to be cranked a bit. Other than that I feel the Max update is far better than HBO was..Have you tried removing, power cycling and adding it back? That often solves app problems

  • rbwksf's avatar
    rbwksf
    Streaming Star
    3 years ago

    I also have a 4800 (Ultra) running on wired Ethernet.

    Note that when one is subscribed to a Roku channel, the channel cannot be deleted without cancelling the subscription.  Not worth that effort.

    I suspect I will just cancel the subscription (and re-subscribe if there is something else I want to watch.  Maybe at that point the many problems will be resolved....