Forum Discussion

BigRich60's avatar
BigRich60
Newbie
7 months ago
Solved

MAX Pause function not working correctly

I have found this problem with the double click to pause/play is happening to me. 

App availability
app feature
Channel feature-functionality
Channel unavailable
  • RokuTakashi's avatar
    RokuTakashi
    7 months ago

    Hi, BigRich60 

    Welcome to the Roku Community!

    Thank you for bringing the issue you're experiencing with the MAX channel on your Roku device to our attention. We're here to help you get the right support to resolve this.

    We recommend reaching out to the MAX support team for further assistance. They may be able to offer a workaround or let you know if an update is needed for their application on the Roku platform.

    Most channels available on Roku are developed and maintained by their respective providers, so they’re the best resource for troubleshooting this issue.

    For more information, you can visit their help page at Max | Help.

    We’re confident the MAX support team will be able to assist you in resolving this soon.

    Best wishes,
    Kash

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    7 months ago

    Hi, BigRich60 

    Welcome to the Roku Community!

    Thank you for bringing the issue you're experiencing with the MAX channel on your Roku device to our attention. We're here to help you get the right support to resolve this.

    We recommend reaching out to the MAX support team for further assistance. They may be able to offer a workaround or let you know if an update is needed for their application on the Roku platform.

    Most channels available on Roku are developed and maintained by their respective providers, so they’re the best resource for troubleshooting this issue.

    For more information, you can visit their help page at Max | Help.

    We’re confident the MAX support team will be able to assist you in resolving this soon.

    Best wishes,
    Kash