Forum Discussion
I'm with you on this dropped support. When OS14 was released, was wondering how many users were going to be affected by this. https://support.roku.com/article/228844467 (notes stating models excluded from update).
Experience has taught me not to buy any smart TVs but to just buy the streaming devices. Much easier to update or simply throw away and move to another platform if issues/dissatisfaction occurs.
I have a 2009 Mitsubishi which was "kind of smart" in its day because it included Vudu. (that was it under Streaming TV). It came with a separate BluRay DVD player that offered Netflix streaming.
Before Roku, I just attached laptops/notebooks to the TV for my streaming needs so never jumped on having to have a smart TV for streaming. I don't even use the one RokuTV I have because of its degradation in performance.
While it should not be the case, I think too many TV manufacturers consider their product disposable (since not even worth the cost to repair them professionally anymore), that they approach their software/hardware support in the same manner. Unfortunately, that is the situation you both are in. Either attach a streaming device (Roku or other competitor) or attach a laptop or try casting/screen mirroring your MAX subscription to your RokuTV.
Wish I had better news for you.