Forum Discussion

Polk69's avatar
Polk69
Reel Rookie
8 hours ago

Losing YouTube TV channel audio when browsing for other channels

I have two recently purchased Roku BRAND televisions.  Not other brand televisions with the Roku app preinstalled on them.  Genuine Roku.  Really, really like them.  One is a 32" and the other is a 5...
app feature
app playback
RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
6 hours ago

Hey! Polk69​ 

You mentioned that you're experiencing audio issues when browsing other channels on YouTube TV. 

Factory reset was a nice workaround as it worked for a while, however, have you also tried doing the steps below and see if that'll permanently fix the problem?

  1. Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
  2. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
  3. Reinstall the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.


Let us know if that works for you!

Roku Community Team