Forum Discussion
As I already stated, Roku has absolutely nothing to do with the Hulu app. I can't state it any more clearly than that. Only someone with inside information about how the app operates can figure out what's wrong and that would be the developer - Hulu LLC.
https://channelstore.roku.com/details/f76641b3d5ac45cfde74ee8361bda4bc/hulu
How do I get in touch with someone else.
Roku may have nothing to do with the Hulu app, but it absolutely does have something to do with getting me (or any customer) linked to Hulu. And it's entirely possible that Roku is supplying the 'location' info that is being read to supply 'local' channels.
You already mentioned you didn't understand what purpose the ZipCode setting in Roku settings served. I'll bet you dollars to donuts it's there precisely to resolve instances just like this. But isn't working as desired.
Again...and I can't say this any more clearly....***I have no trouble*** acquiring the correct local channels for Hulu when I access it from outside the Roku environment (my pc with Hulu app installed). It is ***ONLY*** when I access Hulu through Roku that issues arise.
I don't know how to say that any more clearly..... and would appreciate if you let me know how to contact a Roku employee who supports this aspect of Roku.
- renojim2 years agoCommunity Streaming Expert
Good luck with that. Roku support starts at https://support.roku.com/contactus. If you're fortunate enough to reach a human, they will most likely tell you exactly what I've been telling you. You're better off trying to reach a human at Hulu which I understand is equally as difficult. I can't emphasize it enough - your beef is with Hulu.