Forum Discussion

DocBob's avatar
DocBob
Reel Rookie
3 years ago
Solved

Live TV Schedule not displaying correct time

My Roku TV recently auto updated the background main menu image.  Simultaneously the TV schedule started to glitch on the times it displayed. It’s displaying showtimes at times other than the current time. Is there a reset for that?

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  • RokuJanadeeK's avatar
    RokuJanadeeK
    3 years ago

    Hi DocBob,

    Greetings from the Roku community!
    Thank you for letting us know about the issue you're running into. We're glad to help.

    Kindly try to reboot your device by going to Settings > System > Power > System Restart. Alternatively, try unplugging your TV from the power source and plugging it back in for approximately 60 seconds. Furthermore, kindly refer to this support article for more information on setting the default time zone: How to Change the Time Zone.

    If the issue persists, please let us know, and we'd be more than willing to continue assisting.

    Regards,
    Janadee

13 Replies

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  • RokuJanadeeK's avatar
    RokuJanadeeK
    Retired Moderator
    3 years ago

    Hi DocBob,

    Greetings from the Roku community!
    Thank you for letting us know about the issue you're running into. We're glad to help.

    Kindly try to reboot your device by going to Settings > System > Power > System Restart. Alternatively, try unplugging your TV from the power source and plugging it back in for approximately 60 seconds. Furthermore, kindly refer to this support article for more information on setting the default time zone: How to Change the Time Zone.

    If the issue persists, please let us know, and we'd be more than willing to continue assisting.

    Regards,
    Janadee

    • DocBob's avatar
      DocBob
      Reel Rookie
      3 years ago

      Thank you, that took care of it. 

      • RokuJanadeeK's avatar
        RokuJanadeeK
        Retired Moderator
        3 years ago

        Hi DocBob,

        Thanks for keeping us posted!

        We're elated to know your issue was resolved. As we aim to provide an accurate resolution as possible, we appreciate your patience and cooperation in dealing with this concern.

        For more issues or inquiries you'd like us to address, please do not hesitate to contact us. We're eager to assist.

        All the best,
        Janadee

  • Wayneboy's avatar
    Wayneboy
    Newbie
    2 years ago

    The issue I'm having with my ROKU TV, is the channel guide time is one hour behind in the morning, but when I turn on the TV in the afternoon the time is correct. This is very strange to me! What is the explanation for this?

    • RokuCarly's avatar
      RokuCarly
      Community Moderator
      2 years ago

      Welcome and thank you for posting here in the Roku Community, Wayneboy!

      We appreciate you for reaching out regarding this matter. We'd be more than happy to assist.

      For reference, would you mind providing us with a photo of it? In this case, we recommend automatically setting your system's time by navigating to your Home screen. Scroll up or down to select Settings > System > Time > Time zone > Set automatically. Let's see if this will correct the time zone on your Live TV Schedule.

      Let us know how it goes and we'll go from there. Hope this helps!

      Best regards,
      Carly

      • jakexa's avatar
        jakexa
        Newbie
        2 years ago

        Set automatically is Not listed so my clock is 1hr behind as to the listings. I can't even manually put time in.i switched it off and back on again still the same. Changed time format to 12 hr still an hour behind. I changed from United kindom to grenich meantime still the same. So all my programmes are listed an hr early. Looks like I need a new TV its only 11 months old. I can't even connect it to Internet yet my phone picks up TV but TV don't pickup my phones Wi-Fi. Its rubbish. 

    • Ry6's avatar
      Ry6
      Newbie
      2 years ago

      Why is my live tv information screen showing the wrong time