Forum Discussion

PurdueMyron's avatar
PurdueMyron
Reel Rookie
4 months ago
Solved

Live TV removed from The Roku Channel

The Live TV on Roku Channel was removed. That channel was included with my Roku when I bought it. Why was it removed?

  • RokuRhea-V's avatar
    RokuRhea-V
    4 months ago

    Thanks for keeping us updated PurdueMyron​

    Have you tried doing this quick fix below?

    • Restart your Roku device: Go to Settings > System > Power > System restart
    • Reinstall the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.

    Let us know how it goes!

    Roku Community Team

9 Replies

  • Unfortunately I deleted the app from my Roku box. The message that came up stated that the app had been removed from Roku. For information I should go to go.roku.com/channel removed

    • RokuRhea-V's avatar
      RokuRhea-V
      Community Moderator

      Thanks for keeping us posted! PurdueMyron​,

      Just a quick follow-up, please clarify which app you are referring to? We'd like to know.

      Please keep us in the loop!

      Roku Community Team

  • RokuRhea-V's avatar
    RokuRhea-V
    Community Moderator

    Thanks for reaching out!PurdueMyron​,

    To better assist you, could you please share more details about your issue? Specifically, what do you see when you open the live TV app? If possible, providing a video or a photo would greatly help us understand the situation better.

    I'll wait for a response!

    Roku Community Team

    • melanie10's avatar
      melanie10
      Newbie

      When the Live TV app is pulled up - it says This channel is no longer available. Visit the Roku Channel Store to discover more entertainment. For more details, visit go.roku.com/channelremoved 

       

      • RokuRhea-V's avatar
        RokuRhea-V
        Community Moderator

        Hey melanie10​,

        Thanks for sharing this issue here!

        To help us investigate, please provide us with the following information:

        • Is this occurring across all channels? 
        • A picture or video will help us more effectively.
        • Tracker ID and OS version, and build (press the Home button 5 times, followed by the Back button 5 times)

        I'll wait for your response!

        Roku Community Team

    • PurdueMyron's avatar
      PurdueMyron
      Reel Rookie

      The main screen of the Roku Channel was redone and the Live TV Guide is there now. I don't need it on the home screen anymore. Thank you