Forum Discussion

Zonexero's avatar
Zonexero
Roku Guru
2 years ago

Live TV Channel Guide Incorrect for Antenna Channels

Live TV Guide now working properly for nearly the past week....thank you for fixing that.....it was jumping to the categories section instead of the actual grid, the fix made it as it should be, good...
app playback
Leevsiac's avatar
Leevsiac
Newbie
12 months ago

OTA station WXIX Fox 19 (Ch. 19.1) in Cincinnati, OH 45238 incorrectly shows up as Telemundo on both of my Roku TVs, and all the listings on the guide are Telemundo shows.  Bizzare.

Changing the zip code to neighboring 45205 and restarting my TV fixed my Telemundo-Fox problem, but if this thread is any indication, this is a widespread issue that seems like it needs to be remedied for many zip codes in numerous major metropolitan areas.

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    12 months ago

    Hi, Leevsiac 

    Welcome to the Roku Community.

    We understand that the LIve TV guide on your Home screen has incorrect information, and we would like to delve into this matter to investigate further. 

    To make sure that no troubleshooting steps are left undone, you may review the steps below:

    To access “over-the-air” broadcast television, the HDTV antenna must be connected to the Live TV input of your TV.

    1. Connect the coaxial cable from your HDTV antenna to the “Ant/Cable In” connector on the back of your TV
    2. Press Home on your Roku remote
    3. Select Live TV
    4. Follow the instructions on the TV screen to complete the setup.

    You will also see an option to re-scan the channels and you may proceed with that option.

    Note: If Live TV is missing, you can add it by going to Settings > TV inputs > Live TV > Set up input.

    For more information, see this support article: How to set up and watch live TV on your Roku TV system.

    Please let us know what you find out.

    Best wishes,
    Kash