Forum Discussion
The big question is, why do they continue to ignore this and not solve it when there is a 20 page thread with tons of people having the same issue? I have officially boycotted Roku and TCL products because of this nonsense, I hope others do also. Their prices are really no longer competitive with other offers on the lower priced brands. I just bought a new TV for a friend and it most certainly wasn't a TCL their prices couldn't compare with the offers being made by others (No I'm not talking Samsung and LG), even on 3-4 year old series 4 and 5 models.
Bottom line, they have a serious issue with sound, they aren't addressing it, eventually this issue will start hitting popular podcasts and blogs and they will start taking a big hit on new customers buying their **bleep**. The return rates will start getting higher. Then they may hire someone to solve the issues.
I have two TCL Roku TV’s. One is older. It seems to work, lip sync not a problem. It is this newer 4K 65 inch one that is constantly and I mean constantly requiring a restart (within 15 minutes the sync issues start) get bad. My good experience with the smaller tv and older one, that is in my daughter’s room, that had me buy another, but never again!