Just started seeing commercials on BritBox today
Today (11-28-22) while watching BritBox, we started seeing commercials, including commercials for Roku. We have not experienced this in the past. What's up?
Forum Discussion
We watch BritBox on the Roku Channel. We have a $7.99 subscription through Roku.
We were watching an episode of "Escape to the Country" and experienced several commercials during the episode. We then switched to the Acorn channel to watch a different show without commercials.
As an update, today again we had commercials while watching "Escape to the Country" on BritBox on the Roku Channel. We then switched to an episode of "Fr. Brown" also on BritBox. This show did not have commercials.
As a further update, we went back to "Escape to the Country" on BritBox. After further examination, all episodes in series 16 and earlier have commercials. The newer episodes do not.
We started to have ads on Escape to the Country today, March 22, 2023.
The ads are appearing in Season 4. We currently subscribe to BritBox through Roku and our subscription payment is currenrt
Hi dlmurphy,
Thanks for posting in the Roku Community!
We appreciate your patience regarding this matter. We understand that you are inquiring about commercials that showing on your Britbox through the Roku Channel.
We recommend contacting Britbox directly to follow up for more help. Many channels on Roku are developed and maintained by the channel provider themselves. Britbox controls and manages all content within their channel and they’ll be able to best assist with any issues and functionality inquiries.
You can reach Britbox support here: https://help.britbox.com/hc/en-us
Best regards,
Mary
