ITVX black screen after an advert break
I am also having the same issues where the screen goes black after the adverts on ITVX. It usually happens on the adverts mid way through the program or the last advert.
Forum Discussion
Hi. I have done as per others, ie deleted and reinstalled the app. Checked for software upgrades.
Here is the issue report tracker:
Model: 3820EU streaming stick 4K
Serial no: X01700HDN6GG (S09241DDN6GG)
Software version: 12.5.5 - build 4174-CU
GC version. 10.7.26
Timestamp: 2024-02-17T23:29:54Z
Issue ID: GG-069-089
I don't think this issue happens on my NOW TV stick.
Hi Community users,
Thanks for getting back to us and for sharing additional reports about this.
In this case, I'll take care of this information and forward it over to the appropriate Roku team for further investigation.
Once we have an update available, we'll make sure to keep this thread posted. Also, feel free to get back here and let us know how things turn out with the channel team.
Best regards,
Rey
I also have the same problem at the end of the last set of adverts in a one hour programme.
