Forum Discussion

jcthread's avatar
jcthread
Reel Rookie
3 years ago

Installed apps and half of my Home Screen is gone

I was watching Netflix last night, switched over to my Xbox for a while to play with friends, and when I came back to the Home Screen to go back to watching, everything was gone. Instead of seeing th...
IslaBrown's avatar
IslaBrown
Newbie
2 years ago

It sounds like your TV's interface might have changed unexpectedly, causing your apps and navigation options to disappear. Try checking for a system update, performing a factory reset, or reinstalling the missing apps. If these steps don't work, consult your TV's manual or contact customer support for further assistance. Let me know if any of these suggestions work for you!

  • EllisJune's avatar
    EllisJune
    Channel Surfer
    2 years ago

    IslaBrown  Thank you! Doing a factory reset  using reset button on back of tv worked.