Forum Discussion

jcthread's avatar
jcthread
Reel Rookie
3 years ago

Installed apps and half of my Home Screen is gone

I was watching Netflix last night, switched over to my Xbox for a while to play with friends, and when I came back to the Home Screen to go back to watching, everything was gone. Instead of seeing th...
HDMIGuy's avatar
HDMIGuy
Roku Guru
3 years ago

jcthread Go to settings, system, about, and see if your email shows.  It sounds like you are logged out of your Roku account on the device.  

  • jcthread's avatar
    jcthread
    Reel Rookie
    3 years ago

    HDMIGuy as a matter of fact, this is true. Just moved into this apartment that came with the TV so I never signed into my own email, it never even occurred to me to think about it. I’ll see if this fixes it.

  • EllisJune's avatar
    EllisJune
    Channel Surfer
    2 years ago

    How does one log back in with Roku account on the TV?  My TV is experiencing same problem and my email/account does not show in the System Info. I cannot find anywhere to log back in.