Forum Discussion

Greatnana3's avatar
Greatnana3
Reel Rookie
4 months ago
Solved

I'm getting a 102 error code when trying to access CBS from 3/9

  • RokuJharra-Q's avatar
    RokuJharra-Q
    4 months ago

    Greatnana3 Thanks for your post!

    If you're having trouble with a specific app, try removing it and then reinstalling it. To make sure it works, restart your device before adding the channel back. Just go to Settings > System > System Restart > Restart. You can check out this support link for more details: How to resolve a channel playback issue.

    If you're still having issues with that one channel while everything else is working fine, contact the channel provider’s customer support team for help.

    Thank you for your cooperation!

    Roku Community Team

4 Replies

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator
    4 months ago

    Greatnana3 Thanks for your post!

    If you're having trouble with a specific app, try removing it and then reinstalling it. To make sure it works, restart your device before adding the channel back. Just go to Settings > System > System Restart > Restart. You can check out this support link for more details: How to resolve a channel playback issue.

    If you're still having issues with that one channel while everything else is working fine, contact the channel provider’s customer support team for help.

    Thank you for your cooperation!

    Roku Community Team