I paid for Newsmax+, but can’t watch it. I tried to cancel it but it won’t let you cancel. I tried to cancel to get my money back and it just said that it will cancel a year from the date that I signed up for it. I just want my money back!! So Roku send my money back to me..
Yep, and don't feel like the Lone Ranger as I'm struggling with the same thing. Cannot view any of the on demand programming since paying the annual subscription fee in early November. Someone from Roku and/or Newsmax needs to assist their paying customers, or lose them altogether.
Roku was nice enough to refund my annual subscription. I subscribed directly through Newsmax plus and I can watch through my phone and computer. The Roku Newsmax app doesn’t even give me the option to input my new user name and password though. There’s not even an option to delete the app so it can be reinstalled.
How did Roku refund your money? I want my money refunded. They just want to cancel my subscription so it won’t auto renew next year, well geesh I can’t even watch it this year!! So how did you actually get ahold of someone to get your money refunded??
I paid $49.99 to Roku for Newsmax for an annual subscription on November 5th and have a payment method on file with them. I tried to cancel the subscription but the website only allows cancellation of the auto-renewal and there is no provision for a refund, but the subscription is good until November of 2024, if they can figure out how to make it work properly. I do not want to cancel the service as Newsmax has been great, but hope that they can resolve this frustrating problem soon.
