I tried to subscribe to Newsmax + by opening an account through their new Newmaxplus page link whenever they changed over to a pay service. When I saw I had to give them a credit card I exited the window without doing so.
I saw the Roku app at the bottom of that link page so I clicked on it. It asked what subscription I wanted.....monthly for 4.99 or yearly for 49.99. I clicked on yearly button. I went through Roku who used my pay pal and charged my credit card 52,99 including taxes and fees.
When I went to access Newsmax+ I couldn't get in. When I click on a tv show like Rob Schmitt I see a white PLAY button. I click on it and it takes me a page with a message saying YOU ARE NOT SIGNED IN (errorCode {Code error}). I know that I am logged into Newsmax app and I also updated the Newmax app. I click on the white INFO button above the you are not signed in message and I the only option I get is to purchase a NEW monthly subscription for 4.99.
I called the customer service number for Newmax and the man told me I am not showing as paid and that I have to pay them with a credit card (which he was willing to take at that time). Of course, I refused to do that since I already paid through Roku.
I go to Roku online and try to get support from them and when I click on "Question about a subscription" I see Newsmax is on the active subscription list. When I click on the CONTACT US link to the far right next to the Newsmax subscription all it does is roll, roll, roll, and never connects. How do I get this to work???? This stinks! I paid a year in full and have nothing to show for it!! HELP!! Does anyone have a customer service phone number for Roku???
