Forum Discussion

rmevans01's avatar
rmevans01
Reel Rookie
11 months ago

How to fix Spotify not launching on my Roku device

I've followed the thread and performed the same steps to no avail.  My troubles started 2-3 months ago.  I also live in the US, my Roku is up to date, as is my spotify version.  When I start spotify ...
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rmevans01's avatar
rmevans01
Reel Rookie
11 months ago

Thought I had responded but the specifics for my Roku:

Model:              3920X

Serial:               YH00CD544419 (K4212C544419)

Software:          14.0.4  -  build 12221-91

GC:                    12.7.25

Timestamp:        2024-12-09T17:21:49Z

ID 19-494-961

 

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
11 months ago

Hi, rmevans01 and ADH-MrCharm.

Thanks for posting here in the Roku Community!

We appreciate your effort in providing all the necessary details for this investigation. Rest assured that we'll forward this over to the team for review. 

Thank you for your continued patience and understanding as we work to resolve the issue. 

Best of luck,
Emman