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nidandragon77's avatar
nidandragon77
Reel Rookie
5 years ago
Solved

How to fix no sound or audio from HBO Max channel – other apps are fine

I'm able tp log onto the Roku HBO Max app, but there is no audio for anything I try to play. All of our other Roku apps have sound (Hulu, Prime, Netflix, etc). I also confirmed that there are no issu...
  • nidandragon77's avatar
    5 years ago

    Hello. I resolved the issue myself. I searched for just general audio issues in the roku community and found this.

    Go to Settings -> Audio -> HDMI -> and set to PCM - Stereo.

    What was weird for us is the audo issue was only affecting the new HBO Max app and the audio in the older apps worked fine. I am thinking that maybe some of the newer apps require different audio settings. FYI, the sound is also working in our older apps with the PCM - Stereo setting. The setting we had previously was Auto detect