Forum Discussion

scotty_c's avatar
scotty_c
Reel Rookie
12 months ago
Solved

How to fix error message 'Not enough space. Please delete some apps and try again'

This worked for me, but it's been a month and the error is back again.
app playback
  • RokuTakashi's avatar
    RokuTakashi
    11 months ago

    Thanks for keeping us posted, scotty_c 

    Have you tried performing a system restart after uninstalling the channel, as advised in the previous post? If not, we highly recommend performing it by navigating to Settings > System > Power > System Restart.

    This should resolve the issue. 

    Keep us updated on how this goes.

    Best wishes,
    Kash

RokuTakashi's avatar
RokuTakashi
Community Moderator
11 months ago

Hi, scotty_c 

Welcome to the Roku Community.

We understand that you are having an issue with your Roku device wherein you received an error message referring to space capacity. For this matter, we recommend performing a troubleshooting step to resolve this issue. Kindly follow the steps below:

  1. Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel" that you rarely use.
  2. Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
  3. Once your player/TV starts up again, kindly check to see if you are able to access apps without the error message. You can also add apps once more by going to "Streaming Store" on the Home screen and adding the channel.

Let us know how this works, and we'll assist you further if the issue persists after performing the steps above.

Best wishes,
Kash

  • scotty_c's avatar
    scotty_c
    Reel Rookie
    11 months ago

    Hi, I have tried removing all channels and only leaving the single channel that I want to open and would still get the error.

    The only thing that solves it is a factory reset, but even then the error seems to come back within a month.

    FYI -- Prior to a few months ago, this error never showed up in the 5-6 years that I've owned my current TV.

    To me it seems that some update was pushed that is causing funky behavior. 

    • RokuTakashi's avatar
      RokuTakashi
      Community Moderator
      11 months ago

      Thanks for keeping us posted, scotty_c 

      Have you tried performing a system restart after uninstalling the channel, as advised in the previous post? If not, we highly recommend performing it by navigating to Settings > System > Power > System Restart.

      This should resolve the issue. 

      Keep us updated on how this goes.

      Best wishes,
      Kash

      • scotty_c's avatar
        scotty_c
        Reel Rookie
        11 months ago

        Yep, I've tried that too, with no luck.

        Also tried removing the channel, clearing cache, restarting --- that didn't work either.

        Thanks!

    • Amaaty's avatar
      Amaaty
      Newbie
      11 months ago

      Hello, I have tried factory reset as well as system restart and the issue still persists. This is really frustrating I had the tv for 5 years now and the issue started happening after the latest update 

  • Yukon1's avatar
    Yukon1
    Newbie
    3 months ago

    This notice came out of nowhere and I did what you said and it did NOTHING  I removed a total of 20 apps it was working fine all day until wham!

    • Yukon1's avatar
      Yukon1
      Newbie
      3 months ago

      I TRIED RMOVING 20 APPS, NOTHING!  I tried removing saved programs NOTHING!!! YOU HAVE  A BUG FIX IT PLEASE WE CAN NOT DO IT FROM OUR SIDE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    • Yukon1's avatar
      Yukon1
      Newbie
      3 months ago

      MY SYSTEM IS UP TO DATE I HAVE REMOVED 20 APPS IT ONLY HAPPENS WHEN I USE U-TUBE I HAVE A ROKU TV ONLY 1 YEAR OLD. IT DOES NOT RESPOND TO MY EFFORTS ON THIS SIDE PLEASE HELP

      • JWS9518's avatar
        JWS9518
        Roku Guru
        3 months ago

        Yukon1 Usually that is a corrupt cache problem in the memory, instead of removing apps, try unplugging the power for the TV for about 1 to 2 minutes and see if that helps.  

  • peanut5's avatar
    peanut5
    Newbie
    4 months ago

    I did every thing suggested but it did not work same error message

     

  • DLJ43's avatar
    DLJ43
    Newbie
    3 months ago

    By restarting the system I was able to load my program that I pay for.

     

  • JCA13's avatar
    JCA13
    Newbie
    3 months ago

    Well, it seemed to work fine without resetting my router.......we will see how long it lasts.............