To answer my own question, I just found the answer! Use the Roku app on your phone. Go to the save list (the third row on mine), click the three little dots below the title, and you can delete it.
Unfortunately, I have tried that also and it doesn’t work for me. (There are no dots, so perhaps I’m on a different version of the app - iOS. On mine, there’s a box to check or uncheck for the save list on each title, except for this one.) Once again, the option to delete it just isn’t there, at all. I appreciate it, though.
So, even though it has been marked a solution, sadly it’s not a solution which works for all - hope this remains visible and open. Anyone know how to contact a human representative these days?
Dininonymous - As for reaching a Roku agent, other than this Roku Community, this is all I could find on the Roku website:
Searching Google for a telephone number, I found the following:
https://roku.pissedconsumer.com/customer-service.html
I'm not sure if those numbers work, but you can give them a try.
Good luck.
Dininonymous - As for trying to reach Roku Support live, I found the following:
Agent support
We offer agent-assisted support for certain issues and devices.
Check support options
Otherwise, search Google for "Roku telephone number" and look at the results just below the "People also ask" section. I tried to post one of the links (P***edConsumer.com), but my post got flagged and deleted.
Good luck.
Thank you both for your advice. 🙂 I appreciate it. I'm still gonna try to get this issue resolved, somehow... (wish a Roku rep would also take a look or chime in, hint hint!)
For what it's worth, I managed to chat with a Roku representative, who was not able to help me at all. Like, AT ALL. Kept telling me to sign into Netflix and remove it from that list. Somehow I doubt that would help, because it's a separate list! 🙄 Not to mention I am not even currently subscribed to Netflix - I don't even think it was in my Netflix queue, and I can't view it anyway, obviously. Regardless, there's another title stuck in my Roku Save list that has nothing to do with Netflix, and it too is stuck there. 😤
OMG, I went in infuriating circles trying to explain this on the chat, and ended up basically being told there's nothing anyone can do about it. Not great, Roku. I'm pretty patient and understanding about most things, but ugh.
So the gist is, if there's a title which found its way onto your Save List in the past, and is currently either a Netflix title or not currently available to stream anywhere (aka "no providers found"), then you cannot delete it. And apparently Roku cannot or will not delete it for you. (Nor can you clear your entire Save List and start from scratch, apparently.) Seems like a system bug that needs to be fixed, and maybe I should report it that way, at least.
