Forum Discussion

TorianEC's avatar
TorianEC
Streaming Star
2 months ago
Solved

How to contact NBC News Now

Roku keeps passing the buck on this one. How is it that these folks have no contact link and the sort order for one of their links… Namely, MSNBC Highlights, is forever broken. While the other categories sort properly for the most part this one was broken, reported, worked for a while and now it's back to showing the first episode as March 15. You have to scroll scroll scroll scroll scroll to the right to get the current postings.

I realize the complaints should go to the NBC news app developers but I cannot find a link anywhere to contact them. Roku keeps passing the buck to NBC which may be so, but they could at the very least provide us a link to contact app owners. This is an ongoing issue that has been happening for months now.

app playback
  • RokuJohnB's avatar
    RokuJohnB
    2 months ago

    Hi TorianEC,

    Thanks for keeping us posted!

    You may be able to contact the app partner here at NBC.

    Hope this helps! Let us know if there's anything else we can do for you.

    Roku Community Team

2 Replies

  • denhow's avatar
    denhow
    Roku Guru
    2 months ago

    In the NBC News app if you click on the little icon of a person at the right end of the menu bar and then go down to FEEDBACK, it gives you a support email address and tells you what to include in your email. I'm not reprinting what it told me because some of the info they want is device specific.

     

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    2 months ago

    Hi TorianEC,

    Thanks for keeping us posted!

    You may be able to contact the app partner here at NBC.

    Hope this helps! Let us know if there's anything else we can do for you.

    Roku Community Team