Forum Discussion

casa26687's avatar
casa26687
Channel Surfer
2 years ago
Solved

How to activate the NBC App on my Roku?

So, I went to nbc.com/Roku and the third activation code worked, but NBC wanted my "provider". I DON'T HAVE A PROVIDER SINCE I GOT THE ROKU TO STREAM. Apparently, the NBC app is only a 1 hour tri...
  • RokuERey's avatar
    RokuERey
    2 years ago

    Hello katt2,

    Thank you for joining the Roku Community. 

    We appreciate you reaching out to us regarding the NBC channel access issue and we would like to provide our support.

    The NBC channel on Roku offers a variety of free accessible content. However, there is some content that is locked, and you will need to log in to a participating pay-TV provider. Even without a paywall, you can still stream clips, highlights, and select episodes of NBC shows for free.

    If you want more information on how to watch NBC Live without cable on Roku devices, check out this link: How to watch NBC Live without cable on Roku devices

    Or you can contact the channel team for additional inquiries here: Contact Us

    Thank you,
    Rey

casa26687's avatar
casa26687
Channel Surfer
2 years ago

Apparently, you didn't understand my reply.

1. The 'app' is only a 1 hour 'trial', a bait & switch to purchase Peacock, not a real app and Roku should remove it.

2. NBC wants my 'provider', which I got rid of after buying the Roku TV for streaming. Since I don't have a 'provider', NBC is not interested in supporting the app since they can't monetize without associating with the provider.

Unless a Roku customer has a provider (cable / satellite), the NBC app does NOT work after 1 hour.

The only 'option' seems to be paying for the Peacock app, which Roku will be happy to set customer up with... again, seemingly aware that the NBC app is a bait & switch that stops working after an hour.

JoAnn59's avatar
JoAnn59
Newbie
8 months ago

I have the same issue.  What's with needing a code to sign in but then needing to sign up with a provider? The whole point of using ROKU is to not need a provider.  CBS streaming is much more directly accessible, why not NBC?  It's not user friendly to have to keep signing in after only getting access to 1 or 2 hours of shows. 

  • atc98092's avatar
    atc98092
    Community Streaming Expert
    8 months ago

    JoAnn59 That is NBC's decision to not permit direct subscription but instead require a TV provider. Roku has no control over that, and in reality having any streaming device (Roku, Smart TV, etc.) does not mean a TV provider is no longer necessary. There are a number of streaming services that require the user to have a TV provider (cable, satellite, or online TV provider). The streaming device cannot change that.