Forum Discussion

Oceanbreezes's avatar
Oceanbreezes
Channel Surfer
5 years ago
Solved

How do I log out of Prime Video App?

Help!

 

when I logged into prime I used the QR code and somehow logged into a friends account on my TV. How can I log out? All the posts talk about hitting settings on a “d pad” and I have no such thing. I truly don’t want to watch videos on someone else’s account. 

I open the app, when I hit the * button for settings it does nothing. 

thanks for your help!

  • Oceanbreezes's avatar
    Oceanbreezes
    5 years ago

    Ah, figured it out! You have to select a profile first! Because I did not want to pry I did not open any profiles and thought you could log out from the main screen but you indeed have to be inside a profile to get to settings and log out. Thanks!

  • DBDukes's avatar
    DBDukes
    Community Streaming Expert
    5 years ago

    You see that little gear icon at the top right in the Prime Video app? When you see that, it means "settings" in any app that utilizes it.

    Go to Settings.

    Scroll down to Sign out.

    Sign out.

    • Oceanbreezes's avatar
      Oceanbreezes
      Channel Surfer
      5 years ago

      Ah, figured it out! You have to select a profile first! Because I did not want to pry I did not open any profiles and thought you could log out from the main screen but you indeed have to be inside a profile to get to settings and log out. Thanks!