Forum Discussion
RokuKarla
3 years agoRetired Moderator
Hello WP3
Thanks for posting in the Roku Community!
We'd like to gather more information about the issue you're running into. A few questions here to better understand what you're experiencing:
1. Does the issue only occur on a specific channel or all channels on your Roku device?
2. What troubleshooting steps have you taken so far to try to resolve the issue?
3. What are you seeing on screen? Can you provide a screenshot of the issue you are experiencing?
Please keep us posted with the details.
Regards,
Karla