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MajorRexHavoc's avatar
MajorRexHavoc
Binge Watcher
2 years ago
Solved

HDCP errors are constant and frequent, but intermittent.

I looked at this post: https://community.roku.com/t5/Solving-playback-issues/OS-10-5-HDCP-Error-need-assistance/m-p/664797 Nothing there solved my problem. I have a large set up with many differen...
  • makaiguy's avatar
    2 years ago

    MajorRexHavoc-

    Does this seem to correspond to when your programming switches into, out of, or between programs or commercials?

    Under "Settings > System > Advanced system Settings > Advanced display settings" does your Roku have an "Auto-adjust display refresh rate" item? If you don't have this setting, the rest of this post doesn't apply to you.

    If this is enabled, the Roku circuitry sends the signal output at the refresh rate (frame rate) used by the original source material, commonly 24 fps (frames per second), 25 fps, 30 fps, 50 fps, or 60 fps. Every time the source frame rate changes, the TV must adjust its display to accommodate the new frame rate, which on many sets results in a short blackout.  I've not seen your HDCP error reported as part of this transition, but it does sound plausible.

    This can happen when starting/stopping new programs, and when going in/out of commercial breaks that have a different native frame rate than the programs they are inserted into.

    If "Auto-adjust display refresh rate" is set OFF, or if your Roku does not have this option, Roku converts everything to a frame rate of 60 fps and the TV doesn't have to adjust on the fly.

    The tradeoff here is that movement of things on the screen for non-60 fps sources may not be as smooth with no refresh rate adjustment, depending on whether your Roku or your TV does a better job of refresh rate conversion. You have to decide whether this change is worth it to you.