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jas77204's avatar
jas77204
Reel Rookie
6 months ago
Solved

HDCP Error Detected (Error 020)

I just got a new Roku Streaming Stick 4K about 2 weeks ago.  It has been working fine until today.  Now every time I go into YouTube I get the HDCP Error Detected message.  It displays for a minute then goes away and then comes back.  The Roku is connected directly to the TV, so there are no cables or adapter involved.  I tried the fix under the FAQ and that has not worked.  Anyone have any suggestions?  Thank you.

app playback
  • jas77204's avatar
    jas77204
    6 months ago

    I did try another HDMI and the same thing happened.  I then tried using it with one of those small HDMI extensions and it worked.  Not sure why, but it must be something with the connection.

     

    Thanks.

3 Replies

  • jas77204's avatar
    jas77204
    Reel Rookie
    6 months ago

    Also it does not look like an update as the Roku says the last update was on 12/28/24.

  • JWS9518's avatar
    JWS9518
    Roku Guru
    6 months ago

    If possible, try plugging the Roku into a different HDMI port or try a different TV.  

    • jas77204's avatar
      jas77204
      Reel Rookie
      6 months ago

      I did try another HDMI and the same thing happened.  I then tried using it with one of those small HDMI extensions and it worked.  Not sure why, but it must be something with the connection.

       

      Thanks.