HBO Max error code and can't authenticate
I came on here trying to see if anyone else was having issues streaming HBO max. Looks like I’m not the only one! I either get an error that our device cannot be authenticated or it just sends me rig...
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Thanks for the post.
We believe that this issue has been resolved. Have you already tried checking for a channel update?
Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.
Does this clear up the issue you are seeing? Please keep us posted what you find out.
Thanks,
Danny
My HBO still doesn’t work.
Still says ‘something went wrong’
You will need to contact HBO Max support directly if you are still experiencing this issue, so that they can further assist you. Roku has a lot of channels that are developed and maintained by the channel providers themselves, and as a result are quite popular.
If you would like to contact HBO Max support, please click here: https://help.hbomax.com/us/ContactUs
