Forum Discussion

yankees42's avatar
yankees42
Newbie
3 months ago

Gotham sports crashing and kicks back to the home screen

gotham sports isnt working, when i open it crashes, i have tried restarting the system, updating everything, clearing cache. It only "works" when i had to log in after deleting the app, once i logged in i got kicked out again, happening on 3 devices. 

7 Replies

  • Same issue, started today for me. Looks to be an ongoing issue that they don't seem to be working on.

  • I have four Rokus, can't get the game on any of them.  My one firestick works fine

     

  • RokuSuzyL's avatar
    RokuSuzyL
    Community Moderator

    Welcome yankees42 , mrmarksully, and sammyman57 

    It looks like you're having an issue with the Gotham Sports app kicking back to the home screen. 

    To get this check, please provide the following details:

    • When did the issue start?
    • Did this happen after a recent update? (Press Home > Settings > System > About)


    Keep us posted!

    Roku Community Team

    • yankees42's avatar
      yankees42
      Newbie

      started today maybe yesterday after a gotham update, i went to check and clicked update system a few times, it said "supercharging your system" (i believe) and the app works now

       

      • RokuSuzyL's avatar
        RokuSuzyL
        Community Moderator

        yankees42 

        Thank you for that information and the update! We're glad to hear that it is now working!

        If you need anything else in the meantime, feel free to reach back out!

        Roku Community Team

  • My Gotham app started working about a half hour ago and I was able to watch the game.  If you go on the Gotham app website it indicates they are aware of an issue with their app and Roku (also web services and smart tv).  We first noticed the issue around 1 PM when the ball game wouldn't come on - fixed for us for now at least

    • RokuSuzyL's avatar
      RokuSuzyL
      Community Moderator

      sammyman57​ 

      Thanks for the update! We're glad that the Gotham app is now working. If you have any other concerns or if the issue happens again, don't hesitate to get back to us or post here. 

      Thanks again,
      Roku Community Team