Has anyone else’s Google search app come up as “expired” and then it says I must pay $4.99 for “Fast Internet Browser”? I deleted it then re-added it and the same thing comes up. It happens with every search I do for Google apps. Three different apps for Google came up with every one of them doing the same thing. And now my Youtubetv app wont play.
Hi JohnB,
no errors or codes. Just the advertisement. I added 3 other Google apps and they all did the same thing. As did my Roku search app. And like I said my Youtubetv will open, the logo comes on as usual, then the screen turns black. I have a Hisense 6 series Roku tv if that helps. I thought I could maybe clear the cache but do not think it has one.
Thanks for the response! TamiLou
I appreciate the steps you are taking. Here are a few additional steps you might try:
Let us know if that works or if you need more help!
Roku Community Team
Hi RheaV,
as stated above, I tried that… repeatedly. I’ve turned my tv off, then on, I unplugged my tv for about a half hour, then plugged back in. Nothing will get rid of that ad for me to pay that I have tried so far. How easy is it for someone to put stuff like that on my tv??????
