Forum Discussion

RB25's avatar
RB25
Newbie
2 years ago
Solved

Fubo rewind stopped working

I’m unable to rewind Fubo live tv on Roku. No matter how far back I rewind, it returns to live tv. I am able to successfully rewind on my lgtv so the issue is not Fubo.

Product: Fubo ultra

When: issue started a weeks ago around the time the upgrade was rolled out

Has anyone else reported this issue?

app playback
General channel question
Playback
  • RokuERey's avatar
    RokuERey
    2 years ago

    Hi RB25,

    Greetings from the Roku Community!

    We understand that you're getting a playback issue with the Fubo channel. We'd like to extend our help here. 

    We would recommend performing a troubleshooting if you haven't tried it yet. See for more information here: How to resolve a channel playback issue.

    If the troubleshooting steps mentioned do not apply, we recommend reporting this issue to the channel support team. To address this, they might need to update the channel available on the platform. 

    You can get one of their experts here: Fubo Help Center.

    We hope they're able to address it and let us know if there's anything else we can further assist.

    Regards,
    Rey

3 Replies

  • RokuERey's avatar
    RokuERey
    Retired Moderator
    2 years ago

    Hi RB25,

    Greetings from the Roku Community!

    We understand that you're getting a playback issue with the Fubo channel. We'd like to extend our help here. 

    We would recommend performing a troubleshooting if you haven't tried it yet. See for more information here: How to resolve a channel playback issue.

    If the troubleshooting steps mentioned do not apply, we recommend reporting this issue to the channel support team. To address this, they might need to update the channel available on the platform. 

    You can get one of their experts here: Fubo Help Center.

    We hope they're able to address it and let us know if there's anything else we can further assist.

    Regards,
    Rey

  • Kwa3's avatar
    Kwa3
    Newbie
    2 years ago

    I am also having this problem. I cannot rewind or pause Fubo. 

    • RokuTakashi's avatar
      RokuTakashi
      Community Moderator
      2 years ago

      Hi, Kwa3 

      Welcome to the Roku Community.

      We see that you are having the same issue as reported by the original poster in this thread. For this matter, we'd recommend performing the steps provided by RokuERey's last post above this thread. 

      We hope your concern will be addressed soon, and let us know if you have further concerns or inquries.

      Best wishes,
      Kash