Forum Discussion

Klerner's avatar
Klerner
Channel Surfer
7 months ago

Fubo no longer showing thumbnails in fast forward playback

Hello Just within the last 2 weeks, when I fast forward or rewind a recorded show on the FUBO app on  the ROKU streaming stick or 4k streaming stick, the thumbnails no longer appear.  However, if I ...
app playback
RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
7 months ago

Thank you for providing your device information Klerner.

We have forwarded your information to our Roku appropriate team for review and update you if we have additional information about this issue.

Thank you for your cooperation and patience as we work on this matter.

Cheers,
The Roku Community Team

Klerner's avatar
Klerner
Channel Surfer
7 months ago

I contacted FUBO with all this information.  I was told that there is a glitch in the ROKU version of their app and they are working on the fix for their next release.  You can close this issue.

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    7 months ago

    Thank you for keeping us posted Klerner.

    If you have any other Roku-related concerns, please don't hesitate to contact us again.

    For further Roku support, you can:
    • Create a post here in the Roku Community
    • Explore our comprehensive collection of help FAQs and videos. Get started here: Roku Support page
    Thank you for your cooperation!
     
    Best,
    The Roku Community Team