Forum Discussion

bmeche1952's avatar
bmeche1952
Reel Rookie
9 months ago
Solved

Fox News needs constant restarting

I have been experiencing Fox News and ONLY Fox News freezing and I have to restart. I have looked at all the post and followed all the instructions. It is now to the point that I can maybe watch 10 minutes at a time. This appears to be an on going problem. Why can't this be fixed. 

I am using Fox Version 5.8 and build 2025011701. I am streaming directly to Fox News. 

I am using Roku Streaming Stick 4K

HELP. 

app playback
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    2 days ago

    Hey! 4416LM​ 

    This looks like a playback issue related to the app itself. For further help on this, reaching out directly to the app provider would be a better option. 

    You can start here!

    Roku Community Team

4 Replies

    • RokuEmmanuel-D's avatar
      RokuEmmanuel-D
      Community Moderator
      9 months ago

      Hey there! bmeche1952 silviabarrett Thanks for reaching out!

      You mentioned issues with the Fox News channel. To help us troubleshoot:

      • When did the issue start?
      • What Roku device are you using?
      • What troubleshooting have you tried?
      • Any error messages?
      • A photo/video of the issue would be helpful!

      Also, try this:

      • Remove & reinstall the Fox News channel:
        • Press * on the channel tile.
        • Select "Remove channel."
        • Reinstall from the Roku Channel Store.
      • Restart your Roku: Settings > System > Power > Restart.

      See our support article for more tips: Issues playing content on your Roku device | Official Roku Support

      If issues persist, contact Fox News Support.

      Let us know how it goes!

      Best,

      The Roku Community Team

      • 4416LM's avatar
        4416LM
        Newbie
        2 days ago

        Hello, I, too, am having issues with Fox News channel. Needing to restart every 5-10 minutes. It started several months ago, I am using the Roku streaming stick and I have tried everything…several times. There is no error message but stays on 33% loaded. I have no video or pic. I have removed and re-installed also..several times And re-started my device many times. What is the problem and how can it be rectified please. 
        thanx so much.