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bigb1026's avatar
bigb1026
Reel Rookie
4 years ago
Solved

Fox News Channel Code for live stream. Enter WHERE?

We have Xfiniity cable and get Fox News free.  What's this code business that pops up telling me to 'enter code' to get live stream?  Enter WHERE?

FOX Channels Troubleshooting
News channels and streaming help
  • RokuKariza-D's avatar
    RokuKariza-D
    4 years ago

    Hi bigb1026

    Thanks for posting here in the Community.

    For more information about that channel's features and functionality, you'll want to contact Fox News' customer support team to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.

    You can reach Fox News support here: https://help.foxnews.com/hc/en-us/requests/new


    All the best,
    Kariza

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  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator
    4 years ago

    Hi bigb1026

    Thanks for posting here in the Community.

    For more information about that channel's features and functionality, you'll want to contact Fox News' customer support team to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.

    You can reach Fox News support here: https://help.foxnews.com/hc/en-us/requests/new


    All the best,
    Kariza

    • sparkout's avatar
      sparkout
      Channel Surfer
      3 years ago

      I have Roku along with AT&T U-verse

      Why do I need to enter a code once a month to get Foxnews Go to run? 

      Also why does the circle keep spinning then stops at 13% and never load above that.

      [personal information removed]

      • RokuKariza-D's avatar
        RokuKariza-D
        Retired Moderator
        3 years ago

        Hi sparkout

        Thanks for the post.

        Does the issue only occur on FOX News or across other channels installed on your Roku device?

        If you haven't tried yet, you can remove the affected channel and then re-install it. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

        For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

        Let us know how it goes!


        All the best,
        Kariza