I would suggest reaching out to Fawesome customer service directly and letting them know. Their customer service email is support@futuretodayinc.com
Have you reached out to them? Did they give you any inclination on this being a fixable issue?
The more customers that complain about an issue, the more likely that channel may change the way things work on that channel. You could also try seeing if your TV has a volume limit control to help with the loud commercials. With the competition on the streaming front though, I wouldn't count on less commercials as there are a number of streaming channels/services losing money, going out of business or merging with other streaming services.
