Forum Discussion

RDBrad's avatar
RDBrad
Newbie
10 months ago
Solved

Fast Fowarding on Roku Hulu app

I could not fast forward on Hulu Live TV recordings on My Stuff, My Recordings today.  I reported the problem via a chat and a specialist indicated that it is a known issue and being worked on. Repo...
app playback
  • RokuTakashi's avatar
    RokuTakashi
    9 months ago

    Hi, Community users!

    Thanks for posting here in this thread regarding the issue you've encountered with the Hulu app.

    We have read your concerns and found similarities with the issue. As advised by renojim and RokuRiamie-D in this thread, the issue can be resolved by informing Hulu support since channels and app developers on Roku manage and handle their own apps on the platform. They may offer a potential workaround or indicate whether an update to their application on the Roku platform is required.

    To inform them regarding this issue, you can reach out to them at Hulu Support | Contact US

    We hope you find this information helpful.

    Best wishes,
    Kash

grirvan's avatar
grirvan
Reel Rookie
10 months ago

It's fixed. You have to update HULU. There is a new update that was not there yesterday. It fixes it. 

broncofan69's avatar
broncofan69
Newbie
10 months ago

Thanks

 

  • grirvan's avatar
    grirvan
    Reel Rookie
    10 months ago

    Go to the roku home screen. Move cursor to the HULU app but don't pick it. Then push the asterisk button on your remote and choose update app.

    • RokuTakashi's avatar
      RokuTakashi
      Community Moderator
      10 months ago

      Hi, Community users.

      We appreciate your post in this thread regarding an issue with the fast-forward feature of the Hulu app.

      As reported by Hulu users, the issue has been resolved by the channel provider through an update to their app. We recommend updating the app to the latest version to fix the issue that was raised in this thread.

      To update an app on your Roku device, press the Home button on your remote. Then press the right-direction button and highlight the app you want to update. Next, press the Star (*) button on your remote and select Check Updates.

      If you have further concerns or if the issue persists, please let us know so our team can help further address the issue.

      Best wishes,
      Kash

      • SKdot's avatar
        SKdot
        Reel Rookie
        10 months ago

        i have the most recent update but fast forward still doesn't work when watching a show that is being recorded. I can hook my laptop up to TV and ff just fine.