Forum Discussion

bozebart's avatar
bozebart
Channel Surfer
11 months ago
Solved

Everything We Got Subscription (NFR Performances)

What's the hold up? Paid for the subscription last night - was not able to watch the 1st performance.  What is your estimate time to get access through Cowboy Channel? I hope we do not miss the 2nd ...
app subscription
  • RokuRiamie-D's avatar
    RokuRiamie-D
    11 months ago

    Hi bozebart,

    Welcome to the Roku Community!

    We are sorry to hear that you missed the first performance of NFR. No worries, help is here.

    The main performances will take place each evening at 7 PM on The Cowboy Channel, providing an exclusive viewing experience during this exciting ten-day event.

    We hope you find this information helpful.

    Cheers,
    Riamie

RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
11 months ago

Hi bozebart,

Welcome to the Roku Community!

We are sorry to hear that you missed the first performance of NFR. No worries, help is here.

The main performances will take place each evening at 7 PM on The Cowboy Channel, providing an exclusive viewing experience during this exciting ten-day event.

We hope you find this information helpful.

Cheers,
Riamie

  • bozebart's avatar
    bozebart
    Channel Surfer
    11 months ago

    Thank you for your quick response.  So, this is a guarantee we can view the performance beginning tonight?

    • RokuRiamie-D's avatar
      RokuRiamie-D
      Community Moderator
      11 months ago

      Thanks for your response bozebart.

      As we have checked, yes will take place each evening at 7 pm on The Cowboy Channel. However, for clarification and for further details, please contact The Cowboy Channel support directly.

      You may reach them here: The Cowboy Channel | Contact us

      Thanks,
      Riamie

      • bozebart's avatar
        bozebart
        Channel Surfer
        11 months ago

        Ok, I've been switching between Cowboy Channel and Roku.

        Cowboy Channel confirmed that I was upgraded to "Everything We Got" subscription but no access, which is why we are puzzled.

        Are we not able to watch re-runs of all previous performances?