Forum Discussion

mimiofgirls's avatar
mimiofgirls
Newbie
4 months ago
Solved

ESPN app loads and kicks back to the Home screen

I was on the phone with ESPN customer support for 45 minutes. I can get the app on my mobile phone, no problem. They tried but were unable to help me. All my other streaming apps work. It appears the...
app playback
  • RokuRhea-V's avatar
    RokuRhea-V
    4 months ago

    Hey mimiofgirls​,

    Thanks for reaching out!

    I understand you're having trouble with the ESPN app. Try these steps:

    1. Restart your streaming device: Home > System > Power (If you do not see a Power submenu, skip to the next step) > System restart.
    2. Update the channel: Open the ESPN app, press the star button on your remote, and select Check for updates.
    3. Remove and re-add the channel  


    For more info, visit this link

    I hope this helps!

    Roku Community Team

RokuRhea-V's avatar
RokuRhea-V
Community Moderator
4 months ago

Hey mimiofgirls​,

Thanks for reaching out!

I understand you're having trouble with the ESPN app. Try these steps:

  1. Restart your streaming device: Home > System > Power (If you do not see a Power submenu, skip to the next step) > System restart.
  2. Update the channel: Open the ESPN app, press the star button on your remote, and select Check for updates.
  3. Remove and re-add the channel  


For more info, visit this link

I hope this helps!

Roku Community Team