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Aknight2015's avatar
Aknight2015
Channel Surfer
3 years ago

Error log shows AC3 is no longer supported.

According to this log, AC3 is no longer supported.

 

7/28/2023 23:04:49.418 [23505515:Aknight2015:67ab97f4-9030-5de4-b300-a5df8a647867] INFO (PlaybackMgr) Attempting to choose the optimal version for playback from 1 choices
7/28/2023 23:04:49.421 [23505515:Aknight2015:67ab97f4-9030-5de4-b300-a5df8a647867] INFO (PlaybackMgr) Choice 1
reason: Forced Direct Play
directPlay reasons: Forced Direct Play
transcode reasons: Selected audio stream is incompatible. Unsupported audio codec: ac3.
isServerDecision: false
file: /shares/Plex_Folder_2/Shared TV/SpongeBob SquarePants/Season 4/SpongeBob SquarePants S04E24 Bummer Vacation.mkv
general: accessible: true, container: mkv, mediaId: 39286, partIndex: 0, protocol: http, type: episode
playback: canAudioDS: false, canVideoDS: true, directPlay: true, directStream: true, forceDirectPlay: true, preferredTranscodeFormat: hls
audio: bitrate: 192, channels: 2, codec: ac3, decision: invalid, id: 380623, languageCode: eng, samplingRate: 48000
video: bitDepth: 8, bitrate: 1391, closedCaptions: false, codec: h264, colorTrc: bt709, decision: invalid, frameRate: 29.97, height: 478, id: 380622, isHDR: false, refFrames: 1, width: 718
subtitle: none
selectedSubtitle: decision: playerRenders, description: Off, id: none, language: zxx, trackName: mkv/off
7/28/2023 23:04:49.422 [23505515:Aknight2015:67ab97f4-9030-5de4-b300-a5df8a647867] INFO (PlaybackMgr) MDE: CalculateMaxRefFrames: resolution=718x478 level=13 refFrames: media=1 calculated=1 max=8
7/28/2023 23:04:49.422 [23505515:Aknight2015:67ab97f4-9030-5de4-b300-a5df8a647867] DEBUG (PlaybackMgr) MDE: mbs {roAssociativeArray}
height: 30
maxdpb: 2376
width: 45

app playback

6 Replies

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  • atc98092's avatar
    atc98092
    Community Streaming Expert
    3 years ago

    I don't know where you got that log. Was it from Plex? Anyway, I tried playing the same DVD rip with both Plex and Roku Media Player. In both cases the playback was direct, with nothing transcoded by either server. My AVR showed Dolby Digital/AC3 output on the screen. I confirmed on my Plex server that AC3 was being sent, and same from my DLNA server. So AC3 is absolutely still supported. 

    • Aknight2015's avatar
      Aknight2015
      Channel Surfer
      3 years ago

      Plex player receives it's codec support from the OS. That's what I was told. The log is from Plex.

      • atc98092's avatar
        atc98092
        Community Streaming Expert
        3 years ago

        Yeah, I thought that looked like a Plex log. But as I said, I have no problem playing AC3 either through Plex or from my DLNA server using Roku Media Player. The log wasn't accurate about AC3 support, but I have no idea why.