Forum Discussion

Crystalrp's avatar
Crystalrp
Newbie
2 years ago

Episodes end too early, jumps to next episode.

I am having this same issue when watching MTV. I try to pause it before it gets to the jump, but it keeps jumping anyway. I cannot get it to stay on the current episode.  I have tried uninstalling the channel and re installing it, as was suggested in a similar topic, but it still is happening.  Please help!

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator

    Hi Crystalrp,

    Thanks for your first post in the Roku Community!

    Did you restart your Roku device before re-installing the channel? That step is crucial when performing troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

    Please keep us posted on how it goes, and we'll be able to assist you from there.

    All the best,

    Chel