Disney Plus skipping through episodes
While my son was watching Ravens Home on disney plus, as soon as he hit season 4 episode 1, the episode will play for about 3.5 minutes and then try to skip to the next episode. I spent over 2 hours ...
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Yep did it to us on that show as well. Still doing it, they haven't fixed anything :(
We're sorry to hear about the issue you're experiencing.
Please be advised that Roku only rents and transmits the channel and is not responsible for the content. Contents are directly chosen by the respective channel and we have no control over the programming or operation of it. We would recommend contacting the channel directly for more information and assistance.
You can reach them here: Disney Plus Help Center
All the best,
Kariza
If that is the case, then why were you able to fix the issue in January for the same issue?
I never did get the issue fixed. My son had to watch it on the Disney plus app on my phone to get the episodes to play all the way through. So it is in fact an issue with the roku whether they want to admit to it or not.
I’m having the exact same issue, I was watching Ravens Home and soon as season 4 came on same thing, it played for a minute or so and jumped to go to the next episode, I have done EVERYTHING you can do to try to fix it, nothings worked but those same episodes have no issue playing on my iPhone so it is 100% a ROKU ISSUE BECAUSE ITS ONLY HAPPENING ON MY ROKU, but since they don’t know how to fix it they just refuse to even accept responsibility, it’s total bs, thankfully I can use screen mirror but it kills my phone
