Forum Discussion

kristie2's avatar
kristie2
Newbie
3 days ago

Disney+ and ESPN app keeps return to the home screen

My disney plus and ESPN are not even letting me on the app. I don't know why i've done the main things uninstalling, restarting, etc. It's still not letting me onto the apps.
app playback
app support
Cmp1987's avatar
Cmp1987
Newbie
3 days ago

I’m having the same issue. No other apps are having this problem and there are no error messages. I click on Disney plus, the blue screen saying “Disney plus” pops up and then returns me back to home screen. I’ve tried the restarting, uninstalling and reinstalling the app too.

  • RokuRhea-V's avatar
    RokuRhea-V
    Community Moderator
    3 days ago

    Hey there! Cmp1987​ 

    Thanks for the update on what you've tried. It looks like this only happens on the Disney+ app. I suggest reaching out to their support for further assistance. You can contact them here.

    Let us know if you have questions!

    Roku Community Team