Forum Discussion

SimonMears's avatar
SimonMears
Newbie
12 months ago
Solved

Discovery+ app not opening on Roku

I subscribe to Discovery+ via my Roku account.  I can stream online via my laptop and the Discovery account clearly states that my subscription is via Roku.  The issue i have is that the Discovery+ a...
  • RokuERey's avatar
    RokuERey
    12 months ago

    Hi SimonMears,

    Thanks for reaching us here in the Roku Community!

    We appreciate you for flagging us about this. Channel issues can happen if the channel needs an update or if there are network problems. Since basic troubleshooting didn't solve the problem and to help you get back to streaming the Olympic games, we recommend reaching out to the channel's support team for more help. Most channels on Roku are managed directly by the channel providers themselves.

    You can reach them here at Discovery+ Help Center.

    Thanks,
    Rey

RokuERey's avatar
RokuERey
Retired Moderator
12 months ago

Hi SimonMears,

Thanks for reaching us here in the Roku Community!

We appreciate you for flagging us about this. Channel issues can happen if the channel needs an update or if there are network problems. Since basic troubleshooting didn't solve the problem and to help you get back to streaming the Olympic games, we recommend reaching out to the channel's support team for more help. Most channels on Roku are managed directly by the channel providers themselves.

You can reach them here at Discovery+ Help Center.

Thanks,
Rey