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AdrianSlater's avatar
AdrianSlater
Reel Rookie
4 days ago
Solved

Digital Theatre not loading

I watch Digital Theatre shows on a TV using a Roku Express device, and have had no problems until the last few days, but now when I go into the DT app on the Roku, it loads normally and offers me the...
  • AdrianSlater's avatar
    20 hours ago

    Many thanks to those on here who have tried to help.  I contacted Digital Theatre customer support and had a very prompt and courteous reply to the effect that their tech people would look into it, a message line appeared at the top of the DT home screen to say that a fault was being investigated, and two days later I had another courteous message to say that the problem had been fixed, which indeed it has, and have been given a month's discount off my next renewal.  I hardly need say what exemplary customer service!  Issue closed.