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LisaNadal's avatar
LisaNadal
Reel Rookie
4 years ago

Default language for one show switched to Spanish and I cannot change it back to English.

I have one specific show that I've watched 9 and a half episodes of and my dog knocked the remote into my yogurt and I wiped the yogurt off of the remote and now the show is in Spanish. All episodes are now in Spanish. There is no option to change the default audio to another language. It's only this one show that is now in Spanish, but was not in Spanish before. I have tried everything to change it back to English, but this show on the Roku channel is the only one that has been changed and there is no way for me to change it back that I can find. Anyone know what to do? I did try changing the audio default language while watching the show before you suggest that. It says that there is no other default language available, which cannot be true. I can listen in Spanish and see English subtitles if I turn them on. It's really weird.

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  • I just had the same thing happen with Dresden Files program in the Roku Channel.

    Next episode suddenly changed language to Spanish and has no option to switch to anything but Spanish/Espanol.

    Actually all episodes are now in Spanish.

    The Roku Channel app did have an update on the last hour.  But didn't help

    • LisaNadal's avatar
      LisaNadal
      Reel Rookie

      That was the show I was watching. I found it on Freevee for free and in English.

      • RokuMary-F's avatar
        RokuMary-F
        Community Moderator

        Hi everyone,

        Thanks for posting in the Roku Community!

        Please be aware that this issue is still under investigation by the appropriate Roku team. Once more information is available, I'll be sure to update this Community thread.

        We appreciate your patience in the meantime.


        Best regards,
        Mary

    • bobro's avatar
      bobro
      Reel Rookie

      I have been watching Dresden Files and over weekend they changed to Spanish. No way to change back. Previous episodes watched in English now Spanish. All other episodes of other shows on Roku channel are in English.

  • I just had the same experience with Dresden Files. Great show, but I want to hear it in English which it has been playing in. Spanish is the only language option available in Options. What do I do? 

    • Rhcartwright's avatar
      Rhcartwright
      Reel Rookie

      Apparently Roku is not addressing th4e issue.  Desdon Files is still in Spainish now going over 4 months.

  • The Dresden Files 

    The show only plays in Spanish.  The commercials are in English and when I  go to change language,  only shows Spanish as available language. It's all episodes.

    • AvsGunnar's avatar
      AvsGunnar
      Community Streaming Expert

      thepeacekeeper 

      You will likely find it quicker and easier to just watch affected episodes on another streaming channel.

      I did not check them all but Blue Mountain State S1, ep5, is playing in English correctly on both Plex and Freevee.

      If you search from your Roku device, you can see the other free channels offering this same content.

    • AvsGunnar's avatar
      AvsGunnar
      Community Streaming Expert

      lnandersonwhite 

      As indicated by user bobro , it is usually just recommended to see if the desired content is playing on another channel as these sorts of fixes take awhile (if ever is fixed).  The wrong audio track is currently included.

      Highway to Heaven is playing on a multitude of other free channels currently (Filmrise, Plex, Pluto, Freevee, Tubi, Crackle, and others).

      Try using the Search field from your Roku Home Screen to search "Highway to Heaven" to see these other viewing options.

      • Krats1591's avatar
        Krats1591
        Reel Rookie

        Roku support about as responsive to problems as OBiden and the Demoturds.  Neither care for the people.

    • Danaleit's avatar
      Danaleit
      Newbie

      Same thing, and they said the issue is being looked into back in July. Today is November 23, 2022.