Forum Discussion

Jessjugglingall's avatar
Jessjugglingall
Reel Rookie
2 years ago
Solved

CW app not remembering watch history

This has been my issue too. I did the above including the “settings restart” and it still says “looks like you haven’t watched anything yet” in the “continue watching section. #CW
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi, SilentSolemnity Jessjugglingall

    Thanks for posting here in the Roku Community.

    We acknowledge that you've had an issue with The CW on Roku. Checking this information, we see that this is a channel design flaw that the channel provider can address. We recommend reaching out to them and inquiring further regarding this so a workaround can be provided and action will be taken to resolve this.

    Kindly refer to their support website at CW Support - The CW

    We hope for your understanding, and if there's anything we can do to assist, feel free to reach out.

    Best wishes,
    Kash

Jessjugglingall's avatar
Jessjugglingall
Reel Rookie
2 years ago

Good morning. Yep. I did all of that before making the thread. Thank you for checking in. 

RokuTakashi's avatar
RokuTakashi
Community Moderator
2 years ago

Hi, SilentSolemnity Jessjugglingall

Thanks for posting here in the Roku Community.

We acknowledge that you've had an issue with The CW on Roku. Checking this information, we see that this is a channel design flaw that the channel provider can address. We recommend reaching out to them and inquiring further regarding this so a workaround can be provided and action will be taken to resolve this.

Kindly refer to their support website at CW Support - The CW

We hope for your understanding, and if there's anything we can do to assist, feel free to reach out.

Best wishes,
Kash