Forum Discussion

Catlady4586's avatar
Catlady4586
Reel Rookie
2 years ago
Solved

Current Starz subscription streaming to Roku device

I have STARZ thru my cable, Xfinity. It won't let me login on Roku, it asks me to choose a plan but does not have a place for logging in with Xfinity. Help!

app subscription
  • RokuJanadeeK's avatar
    RokuJanadeeK
    2 years ago

    Hi Catlady4586,

    Thanks for letting us know.

    As per checking on your account, we believe you're currently subscribed directly to the channel provider. That being said, we highly recommend you reach out to them directly and inquire further about their app's functionality. As this issue may be known on their end, they may be able to provide additional troubleshooting steps.

    Let us know if you have other inquiries.

    Regards,
    Janadee

1 Reply

Replies have been turned off for this discussion
  • RokuJanadeeK's avatar
    RokuJanadeeK
    Retired Moderator
    2 years ago

    Hi Catlady4586,

    Thanks for letting us know.

    As per checking on your account, we believe you're currently subscribed directly to the channel provider. That being said, we highly recommend you reach out to them directly and inquire further about their app's functionality. As this issue may be known on their end, they may be able to provide additional troubleshooting steps.

    Let us know if you have other inquiries.

    Regards,
    Janadee