Content on the Roku Channel Will Not Play
I have been having the same problem and I( find roku's lack of response irritating. They try to shift the blame back onto you. I had one email saying to provide them with certain information which I ...
Forum Discussion
Hi kissangelgirl,
Welcome to the Roku Community!
We understand that you are unable to stream content on The Roku Channel through Roku and we're sorry for the inconvenience this has caused.
Please make sure to restart your Roku device after removing the channel and before adding the channel back to ensure the process is successful.
If the issue persists, please provide all the required details mentioned below as it will help us to investigate the reported issue:
- Roku device model, serial number, device ID, software OS/version, and IP address (these can all be found in Settings > System > About)
- does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found by selecting the channel on the Home screen and pressing the * button)
- tracker ID when this issue occurs (when you see this issue arise, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
- steps to reproduce the issue you are seeing and what exactly the behavior is that you are experiencing
- where are you currently located
- who is your ISP (internet service provider)
- are you using a VPN
Please keep us posted and we appreciate you again posting in Roku Community.
Best regards,
Mary
ID 8M-293-402. My Roku television will not play any Roku movies or TV shows I click on a particular movie or show it flashes loading for half a second and nothing else happens.
Starting last week, we've started having the same problem everyone in this thread has been having.
For us it is not a Roku hardware issue, as we have the same problem with the Roku channel on my phone when connected to our home wifi, our tablet when connected to home wifi, and our desktop.
Disconnecting my phone from wifi and using mobile data, Roku channel plays as normal. Using VPN on desktop & choosing any US server, Roku channel plays as normal.
All other streaming services and channels play normally on all devices using our isp's settings, except Roku channel.
Hi Community users,
Apologies for the inconvenience. This is not what we aimed for.
We wanted to let you know that we are aware of this issue, and our team is currently investigating it. Once information is available, rest assured that we will update this Community thread.
Your patience and understanding are highly appreciated this time.
Regards,
Arjiemar
Some of us have had this problem for a couple months. This is a Roku channel site, but there are several other web sites not Roku controlled, and your reputation is getting battered.
Roku is deliberately causing this problem.
Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
