Content on the Roku Channel Will Not Play
I have been having the same problem and I( find roku's lack of response irritating. They try to shift the blame back onto you. I had one email saying to provide them with certain information which I ...
Forum Discussion
I’m not sure how this thread works but I am experiencing the same problem. I select a program like Doc Martin, the episode synopsis opens, I press play and the white bar at the top says “Loading” for half a second and it returns the synopsis. I have rebooted my rotor. I have removed the stick from my TV, I have done a soft restart, I have checked for updates AND I have reconnected my broadband. Nothing is working. I will try going to my VPN and try a different channel to see if that changes anything. It appears that all other channels are working; Netflix, Prime, PBS, NBC … just not the Roku channel. If anyone can provide any information or help, it would be greatly appreciated.
It appears that Roku is doing this as a way to get us to purchase their premium package. Since the problem happens to all devices, under the account name, that is the only explanation. Roku devices have two-way communication, meaning they receive and send data to Roku. There are a lot of us in the same boat, and Roku does not give us an answer. There are several years with same complaint.
Since the problem happens to all devices, under the account name
Not so. We have three devices, the third purchased because we thought one of the other two was bad. One device has never had the issue. The other two devices sometimes work correctly. Sometimes. Mostly not. All three are registered to the same account.
Roku Streaming Stick+ ==> never an issue with this unit
Roku Streaming Stick+ ==> had issues, replace because we thought the device was bad
Roku Streaming Stick 4K ==> has issues
